Glass Tile
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ORDERING TILE & TILE SAMPLES:

Some color variation is inherent in the manufacture of tiles. We are not responsible for color variations. We recommend obtaining samples prior to placing your tile order. In addition, some tiles may vary slightly from samples depending upon dye lots, patterns, etc.
**Please order sufficient tile to complete your project.**
It is an industry standard to have 10% extra for tile overage. Dye lots are subject to change. If you need to
place a reorder due to insufficient supply, you may receive a dye lot that does not match. We cannot assume responsibility for this occurrence.

LEAD TIMES:

Lead times are estimates and are subject to change. We try to be as accurate as possible, but there will be times when it will take longer than expected. This is out of our control we are not responsible for delays or costs incurred due to delays. We will notify you of the delay as soon as possible.

SHIPPING CHARGES:

Items listed as "including shipping" refer to shipping addresses in the continental US, excluding Hawaii and Alaska. All other areas, please call for a custom shipping quote. Freight charges, pallet costs, residential delivery charges, etc. may be additional.  Items not listing shipping charges must be custom quoted. In rare cases, shipping charges may change. You will be notified before your order is processed if this is the case.

INSPECTION & ACCEPTANCE:

Please open and examine your entire order as soon as you receive it to verify the quality and condition.
Our tiles are well packaged when shipped. Although it is rare, damages may occur.
Damages and/or discrepancies must be reported within 3 days of receipt of materials.
Installation of tile constitutes acceptance of the tile order.
If your product arrives damaged, contact us by phone immediately so that we can assist in
filing a damage claim with the shipper. If there are shipping damages, please save the box
and shipping materials the package arrived in. If a product is found to be defective during the inspection,
Modern Tile Studio, Inc. (the company) will, at its option, replace the product or refund the purchase price.
No warranty is expressed or implied beyond the inspection period. Modern Tile Studio's obligation
is limited to the replacement or refund referenced above. Purchaser is responsible for all other costs.
Such costs may include, but are not limited to: shipping, delivery, handling, installation, etc.
A certain amount of shade variation may occur due to the inherent conditions of glass mosaic tile.
This is not a defect in materials subject to this limited warranty. The warranty period ends upon satisfactory inspection of the product and there are no warranties on the product after inspection. Manufacturer's defects discovered after the inspection period will be referred to the manufacturer for resolution. Recommendations of fitness for a particular purpose are made by the tile manufacturer or distributor and repeated by Modern Tile Studio, Inc. on this site. The company makes no warranty regarding fitness for a particular purpose. This warranty replaces all other warranties, express or implied, including, but not limited to, the implied merchantability and fitness for a particular purpose. The company makes no express warranty beyond that stated here.

SALES ARE FINAL:

Tile sales are considered custom orders.
All orders are considered final and are non-returnable or refundable. Rarely, exchanges
may be possible with restocking fees and customer-paid return shipping charges. Please call for details.

Call toll-free for customer service...  1-877-442-4142